1. Eligibility for Returns
● Products must be unused, unopened, and in original packaging.
● Request must be raised within 2 days of delivery.
● Perishable or consumable items are not eligible once opened.
2. Return Process
3. Refunds
● Refund amount is adjusted on the subsequent orders.
● Shipping/handling charges are non-refundable unless due to our error.
4. Replacement Policy
● If you receive a damaged or defective product, we will provide a free replacement with condition to have valid proof of damage.
● Proof of damage (photo/video) may be required.
Gowpala Naturals –
Cookie Policy
This Cookie Policy explains how Gowpala Naturals uses cookies and similar technologies on our website.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us improve user experience, analyze traffic, and personalize content.
2. Types of Cookies We Use
● Essential Cookies: Required for website operation (login, cart, checkout).
● Performance Cookies: Track site usage for analytics and improvements.
● Functional Cookies: Remember preferences (language, region, login status).
● Advertising Cookies: Show relevant promotions (only with your consent).
3. Managing Cookies
● You can manage or disable cookies through your browser settings.
● Disabling cookies may affect website functionality.
4. Third-Party Cookies
We may use Google Analytics or similar tools. These providers may collect anonymous usage data.
5. Consent
By continuing to use our site, you consent to our use of cookies in line with this policy.
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